Monday, February 12, 2007


Don't Forget The WHERE Clause

We've all done it but possibly not on this scale. Someone may have forgotten a WHERE clause when a bank customer received 75000 bank statements. At 27 pence per letter, that cost about £20000 (US$40000) just for postage. Unfortunately, it wasn't an isolated incident. In the same fortnight, the UK Government managed to fubar a mail merge to 26000 pensioners. In both cases, quality control seems to be evaded or absent.

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